Seller Good Standing
We rely on direct feedback from our buyers to provide sellers accountability in our marketplace.
A strong user-feedback system keeps Millaxo transparent.
Sellers are rated on a 5-star scale for:
- How quickly they responded
- The accuracy of the item “as described” and how the item’s cleanliness and packaging
- How fast they shipped
What to look for on a seller’s profile:
- Feedback rating
- Reviews
- Transaction history
- Number of listings
- Number of followers
When a seller’s feedback score rises to 4.8 or above, he becomes The Good Standing Seller.
When a seller’s user-feedback score drops to an unacceptable level, we review and freeze their account.
Sellers have high ratings (feedback score of 4.8 or above) if:
- Seller adds tracking within 5 working day of purchase for 95% of transactions.
- An experienced seller top-rated for accurate item info and good communication.
- Seller responds within 12 hours 90% of the time.